jilievp Privacy Policy

jilievp ("jilievp," "we," "us," or "our") operates the online casino and sports betting platform accessible at jilievp.net. We are committed to protecting the privacy and personal data of all users ("you," "the Player," or "User") who access or interact with our platform in any way.

This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC). It describes the categories of personal information we collect, the purposes for which we process that information, the circumstances under which we may share it with third parties, the security measures we employ to protect it, and the rights available to you as a data subject under Philippine law.

This Privacy Policy is incorporated by reference into our Terms and Conditions. By using the jilievp platform, you consent to the collection and processing of your personal data as described herein. If you do not agree to this policy, you must immediately stop using the platform and contact our support team to initiate account closure.

This policy applies to personal data collected online through jilievp.net, as well as data collected through customer support interactions, KYC verification processes, and any other interaction you have with the jilievp brand.

jilievp collects personal data through several channels including account registration, KYC verification, payment transactions, customer support interactions, and automatic technical data collection during platform use. The categories of personal information we collect include:

2.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Gender
• Philippine residential address, including barangay, city, and province
• Email address and mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine IDs (e.g., UMID, PhilSys National ID, Passport, Driver's License, SSS ID, PRC ID)
• Proof of residential address documents (e.g., utility bills, bank statements, barangay certificates)
• Selfie or facial verification images where required for enhanced due diligence
• Source of funds documentation for high-value accounts

2.3 Financial and Transaction Data

• GCash account number and registered mobile number
• PayMaya account details
• Philippine bank account information (BPI, BDO, Metrobank, and others)
• Cryptocurrency wallet addresses
• Complete deposit and withdrawal transaction history
• Bonus and promotional redemption history

2.4 Gaming and Behavioral Data

• Games played, bet amounts, and session duration
• Sports betting selections and wager history
• Responsible gaming tool usage (deposit limits, cooling-off periods, self-exclusion requests)
• In-platform preferences and settings

2.5 Technical and Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session timestamps and access logs
• Cookies and similar tracking technology identifiers (see Section 6)
• Referral URL and navigation path data

2.6 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Marketing communication interaction data (e.g., email open rates, link clicks)

jilievp processes personal data only for specific, legitimate purposes directly related to the operation of the platform and our obligations under Philippine law. The primary purposes for which we use your personal data are:

jilievp will not process your personal data for any purpose beyond those stated above without first obtaining your explicit consent or being required to do so by applicable Philippine law or regulatory authority.

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, jilievp processes personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the player account agreement between you and jilievp, including account management, game access, payment processing, and bonus administration.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and National Privacy Commission regulations.
• Legitimate interests: Processing is carried out in pursuit of jilievp's legitimate business interests — such as fraud prevention, platform security, responsible gaming enforcement, and general platform analytics — where these interests are not overridden by your data protection rights.
• Consent: For activities such as direct marketing communications, certain cookies, and optional data enrichment, jilievp relies on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

jilievp does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to binding data processing agreements or equivalent protections:

• Payment processors and e-wallet providers: GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment gateway partners — for the sole purpose of processing deposits and withdrawals associated with your account.
• KYC and identity verification providers: Third-party identity verification services engaged to assist with document authentication and age verification in compliance with PAGCOR and AMLA requirements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law or upon lawful request.
• Game content providers: Licensed third-party game studios and live casino providers who supply games on the jilievp platform. These providers receive only the minimum data necessary to facilitate gameplay (e.g., player ID and currency balance).
• IT and cloud infrastructure providers: Data hosting, server management, and cybersecurity service providers operating under strict confidentiality and data processing agreements.
• Customer support platform providers: Live chat and ticketing system providers used to facilitate 24/7 Filipino customer support.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants where disclosure is necessary for the defense or pursuit of legal claims or for regulatory compliance audits.

jilievp uses cookies and similar technologies — including web beacons, pixel tags, and local storage objects — to enhance platform functionality, remember your preferences, analyze usage patterns, and support fraud prevention measures.

The categories of cookies used on the jilievp platform are as follows:

• Strictly necessary cookies: Essential to the operation of the platform. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled as they are required for the platform to function. No consent is required for these cookies under RA 10173.
• Functional cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations. Disabling these cookies may affect your experience on the platform.
• Analytical cookies: Used to collect aggregated and anonymized data about how players use the jilievp platform, including which pages are visited most frequently and where users encounter errors. This data is used solely for internal platform improvement purposes.
• Marketing cookies: Used to deliver relevant promotional content within the jilievp platform based on your gaming preferences and history. These cookies are only set with your explicit consent and can be withdrawn at any time.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of the jilievp platform. For detailed instructions on managing cookies in popular browsers (Chrome, Safari, Firefox), please refer to your browser's help documentation.

jilievp retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification. Where anonymization is not technically feasible, data is securely destroyed in accordance with NPC-recognized disposal methods.

jilievp implements a comprehensive set of technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the jilievp platform is protected using industry-standard Transport Layer Security (TLS) protocols, ensuring that data in transit cannot be intercepted or read by unauthorized parties.
• Encrypted Data Storage: Sensitive personal data — including KYC documents, financial records, and authentication credentials — is stored using AES-256 encryption at rest in our secure data centers.
• Access Controls: Access to personal data is strictly limited to jilievp personnel and authorized third-party processors who have a demonstrated need to access specific data categories for legitimate operational purposes. All access is logged and audited.
• Two-Factor Authentication (2FA): jilievp offers and encourages the use of 2FA on all player accounts to reduce the risk of unauthorized access resulting from compromised login credentials.
• Regular Security Audits: Our platform undergoes periodic penetration testing and security vulnerability assessments conducted by accredited third-party cybersecurity firms.
• Incident Response: jilievp maintains a documented data breach response plan. In the event of a data breach that poses a real risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours of discovery and notify affected players without undue delay, in compliance with NPC Circular No. 16-03.

While jilievp takes all reasonable precautions to safeguard your personal data, no online platform can guarantee 100% absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for immediately reporting any suspected unauthorized access to our support team.

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by jilievp:

• Right to be Informed: You have the right to be informed of the fact of data collection, the purposes of processing, and the identity of jilievp as the personal information controller — all of which are addressed in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. Requests will be addressed within 15 business days.
• Right to Correction: You have the right to request the correction of any inaccurate, incomplete, or outdated personal data we hold about you. Some corrections may require supporting documentation.
• Right to Erasure / Blocking: You have the right to request the deletion or blocking of your personal data in circumstances where the data is no longer necessary for the purpose it was collected, consent has been withdrawn, or the data has been unlawfully processed — subject to our legal retention obligations under PAGCOR and AMLA regulations.
• Right to Object: You have the right to object to the processing of your personal data on grounds of legitimate interest, including profiling and direct marketing. Upon receipt of a valid objection, jilievp will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: You have the right to receive a structured, machine-readable copy of personal data you have provided to jilievp, and to request that this data be transmitted to another personal information controller where technically feasible.
• Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC can be reached at [email protected] (for reference only — this is the NPC's publicly known address).
• Right to Damages: You have the right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data, in accordance with Section 16(f) of RA 10173.

To exercise any of these rights, please contact jilievp's Data Protection Officer (DPO) using the contact details provided in Section 15 of this policy. We will respond to all verified requests within 15 business days of receipt and may request identity verification before processing certain requests.

The jilievp platform is strictly intended for use by individuals who are 21 years of age or older, in accordance with the minimum legal gambling age applicable under PAGCOR regulations in the Philippines. jilievp does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory component of the KYC process, and any account found to have been registered by a person below 21 years of age will be immediately suspended and all associated personal data will be securely deleted, subject to any legal retention obligations. If you have reason to believe that a minor has registered an account on the jilievp platform, please notify us immediately at [email protected].

In the course of operating the jilievp platform, some of your personal data may be processed by service providers located outside the Philippines — for example, international game studio providers, cloud infrastructure partners, or cybersecurity vendors with data centers in other countries.

Where such international transfers occur, jilievp ensures that adequate protections are in place consistent with the requirements of RA 10173, including:

• The use of standard contractual clauses (SCCs) approved by the NPC or equivalent binding data processing agreements that impose data protection obligations on the recipient;
• Transfer only to jurisdictions that the NPC has recognized as providing adequate levels of data protection; or
• Where required, the explicit consent of the data subject prior to the transfer.

jilievp does not transfer personal data internationally for any purpose other than those described in this Privacy Policy. All international data transfer arrangements are documented and available for NPC review upon request.

jilievp may send you promotional and marketing communications — including bonus offers, tournament announcements, new game launches, and platform updates — via email, SMS, or in-platform notifications, but only where you have given your explicit prior consent to receive such communications during the registration process or at a later stage through your account settings.

You can opt out of marketing communications at any time through any of the following methods:

• Clicking the "Unsubscribe" link included in every marketing email;
• Adjusting your communication preferences in your jilievp account settings dashboard;
• Contacting our customer support team via live chat or email and requesting removal from our marketing list.

Opting out of marketing communications will not affect transactional communications that are necessary for your account management, such as deposit confirmations, withdrawal notifications, KYC status updates, and security alerts. These operational communications are sent on the basis of contractual necessity and cannot be disabled while your account remains active.

The jilievp platform may contain references or links to third-party services — such as payment processors, game providers, or responsible gaming support organizations. This Privacy Policy applies solely to personal data collected and processed by jilievp directly. jilievp is not responsible for the privacy practices, cookie policies, or data security measures of any third-party services accessed through or in connection with the jilievp platform.

We encourage you to review the privacy policies of any third-party service providers you interact with in connection with your use of the jilievp platform, particularly your chosen payment service provider (e.g., GCash, PayMaya, BPI, BDO, Metrobank) and any game studio whose live games you access.

jilievp reserves the right to update, amend, or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. All amendments will be effective upon posting of the revised Privacy Policy on the jilievp platform.

Where changes are material — meaning they significantly affect your rights or the way we process your personal data — jilievp will provide advance notice through one or more of the following channels:

• A prominent notice displayed on the jilievp homepage or account dashboard;
• An email notification sent to your registered email address at least 14 days prior to the effective date of the material change;
• An in-platform notification visible upon your next login.

Your continued use of the jilievp platform following the effective date of any amendment constitutes your acknowledgment and acceptance of the revised Privacy Policy. If you do not agree with the amended policy, you must stop using the platform and contact our Data Protection Officer to request account closure and data deletion in accordance with our retention obligations.

We recommend that you review this Privacy Policy periodically to stay informed about how jilievp protects your personal information. The "Last Updated" date at the top of this page always reflects when the most recent revision was made.

jilievp has appointed a Data Protection Officer (DPO) in compliance with Section 21 of RA 10173 and NPC Circular No. 17-01. The DPO is responsible for overseeing jilievp's data protection strategy, ensuring compliance with the Data Privacy Act of 2012, and serving as the primary point of contact for all data subject rights requests and privacy-related inquiries.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilievp, please contact us through the following channels:

All formal data subject rights requests must be submitted in writing (via email) and must include sufficient information to verify your identity before jilievp can process the request. This is necessary to protect your data from unauthorized disclosure to third parties claiming to act on your behalf.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated and jilievp has not adequately addressed your concern.